Presently, industries spend a large share on the logistics and transportation, which will continue to increase in the coming years. Logistics is the core of the businesses where distribution and shipping of the products from warehouse to the prospects address is involved.
The speed, quality and cost of the transportation affects the ROI of the industries. To increase the revenue, the industries demands high level of logistics services at cheapest rate. This is why logistics industry has also joined the technology race to bring groundbreaking results for both- the industries needing logistics services and logistic industry itself.
The mobile technology can turn things upside down by eliminating all the key concerns that different segments of logistics like- freight, cargo, trucks, taxi, on-demand services, courier and grocery delivery are facing.

Take a sneak peek over how logistic business would get benefited embracing mobile app.

1. Zero down paper work headache
   Freight service provider operating procedures alongside from freight booking to the final delivery involve abundance of paper work that’s tough to handle. Also, the redundancy in paperwork creates a confusion and leads to the wrong delivery of the freight. The problem of handling lots of documents get abolished with mobilization of freight shipment industry.
2. Freight delivery management
   In logistics, different types of freight are booked by the customers to transfer where the type of freight decides the delivery mode to be used for shipment. Plus, the transit time requirement of variety of freights also affects the mode to prefer. Considering all this points, optimal delivery mode for each freight is decided and then accordingly freight is shipped which takes a long time.
   Mobilizing the freight delivery management takes the shipment transfer to a new level with mobile app where by configuring certain algorithms, application automatically decides the delivery mode and showcase whether the freight can be transported in the defined time or not based on the occupancy of transportation medium. Thereby saving a lot of time and resources.
3. Get 360° view of customers
   Traditionally managing the relationship with customers is a hard nut to crack. With mobile CRM, logistic company can view the customer information, the shipment to transfer and order status at fingertips.Using mobile application, it becomes easy to connect and interact with customers by sending the messages about order delivery schedules, delays, rescheduling, return pick-ups, shipping costs, tracking or proof of delivery.Providing up-to-date minute details improve customers’ satisfaction that increases customer retention.
4. Shipment tracking
   Using GPS services,company can trace where the drivers and the shipmentsarein real-time. The tracking helps logistics companies to know the reason behind the delays or problem driver is getting in shipping the product.
   Besides, providing the information about every step the shipment make, customers also want to track the order anytime, anywhere. The custom mobile application would enable customers to track the shipment no matter where they are.
5. Provide utmost convenience to the customers
   Enabling freight booking on-the-go with mobile apps would help the customers to book the freight to transferat ease. Customers’ frustration can be alleviated with shipment status alerts that remove the need to browse web or use call center channels to know about the orders. Hassle-free booking and shipment tracking would enrich the customer experience.

Epilogue

The long and complex chain of logistics that includes many transitions can be simplified with mobile application. This is really amazing. The process that takes a lot of time and resources to manage and handle the order shipment would slashed to nearly zero. Reliable digital documentation, 100% trackable shipments, mobile messaging, mobile CRM and shipment delivery management gives a leg up to the logistics companies.
Begin logistic mobile app development journey to increase your revenue and offer the services that provides maximum convenience to the customers from freight booking to the final delivery.
It’s good for the companies if they get the mobile app development roll over on multiple platforms as it helps the customers to get valuable information across multitude of devices and numerous platforms. Logistics companies can prefer Android mobile app development, ios mobile app development or Windows mobile app development as they are the major players that owns a large share of the market.